Remote Support

From Realm Business Systems Ltd
Jump to: navigation, search



DWSERVICE DWAGENT

1. TO INSTALL THE REMOTE SUPPORT AGENT; Download the remote support agent from https://www.dwservice.net/
2. RUN the downloaded file; dwagent, then INSTALL
3. DWAgent will ask for the INSTALL CODE. An Install code will be provided securely


1. ONE TIME SESSION; Download the remote support agent from https://www.dwservice.net/
2. RUN the downloaded file; dwagent, then select RUN (Do Not Install)
3. DWAgent will provide a USERNAME + PASSWORD, advise this securely
4. ONE TIME SESSION then requires Authorisation by the Remote Person on the Remote PC


DWAgent is free and open source – there are no limitations and you can inspect, integrate, extend and modify however you want.